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Title: Bookings & Unilateral Services Manager
Salary -To be defined
Contract Type: Permanent
Employer: UEFA
Location: Switzerland
Expiry Date 21/11/2006
Description
Location:
Nyon, Switzerland

The Bookings and Unilateral Services Manager is part of the Partners Servicing division and reports to the Head of Partners Servicing.

Partners Servicing is the division organising and account managing all the services produced by UEFA Media Technologies to UEFA stakeholders and, on behalf of UEFA, to UEFA partners. As the division is organised in terms of "client’s targets" the Bookings and Unilateral Services Manager will deal principally with the broadcasters right holders.

The Bookings and Unilateral Services Manager planifies, administrates and account manages all unilateral services to be delivered to broadcasters by the TV Production unit of UEFA Media Technologies. In particular, he will be responsible of the planification, administration and follow up of all the unilateral services of UEFA Euro 2008 as well as other events produced for television by UEFA Media Technologies.

His mission includes the coordination with some key internal contacts : primarly the Television production unit of UEFA Media Technologies, in order to define the services and their delivery but also with the Broadcasters Services Coordination Manager.

He contributes with the bookings strategy to the global the broadcaster services strategy across all UMET deliveries.

His role also includes the implementation support : definition and establishment of the bookable services around UEFA productions, coordination of the rate card, process defintion and implementation, logistics organisation on site for client management, BLO management, liaison with the production department for the delivery.

As well as the account management support : such as the invoicing follow up, orders follow up.

The profile requires to have had already an experience in bookings on a similar sporting events, or international events of a major size. With a strong technical knowledge on television matters, he will have ideally a technical degree would could be compensated by a commercial degree with a strong on field experience on television events organised and structured, the candidate will have also a strong service mind orientation, as well as a good contact to be able to manage clients. Good stress resistant, he is also able to take decision in a crisis mode, and motive his teams to quality service delivery on the field. English is required, others languages good addons. He will have to be computer litterate to translate his organisation patterns "electronically", meaning that he is experienced in the practise of large systems, web based systems, databases etc.

Main activities (the most frequent first):
• Unilateral services definition and strategy
• Unilateral services delivery coordination
• Unilateral clients management
• Unilateral services back office management
• Contribution to the global Broadcasters Services strategy
• Main responsibilities (technical – financial – managerial):
• Unilaterals services pricing and income projections (with head of)
• Bookings portals definition and management
• Booking Liaison officers, recruitement and management

Decision power (only for managerial jobs):
Team structure and objectives

UEFA Core Competencies:
• Team Spirit ; work as an individual contributor for the success of the team
• Devotion : make a full contribution to the team’s achievement
• Responsibility : take ownership, be aware of the impact of each action, decision, words
• Relevance: identify and implement effective, practical and sustainable solutions

Education:
• Degree inTelevision techniques
• Commercial degree and/or client management degree

Work experience:
• Bookings services for television
• Television services on sports event

Business know-how & IT-skills:
Microsoft office / Web / DB management

Competencies & characteristics:
• Organised/Structured
• Service minded
• Contact
• Leadership

Language skills:
• English
• German
• French
• Other

Other requirements:
i.e. travel required

 

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