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| Travel and Conference Specialist |
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| Employer: |
UEFA
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| Post Date: |
30 October 2009 |
| Reference: |
UEFA-TCS |
| Category: |
Hospitality and Travel |
| Hours: |
Full Time |
| Location: |
Nyon / Switzerland |
| Working Term: |
Permanent Position |
| Salary: |
Not disclosed |
| Application Deadline: |
29 November 2009 |
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| Company Description |
| UEFA - the Union of European Football Associations - is the governing body of football on the continent of Europe. UEFA’s core mission is to promote, protect and develop European football at every level of the game, to promote the principles of unity and solidarity, and to deal with all questions relating to European football. UEFA is an association of associations based on representative democracy, and is the governing body of European football. |
| Description |
PURPOSE OF THE JOB:
To support and manage important UEFA events (mainly in terms of accommodation and conference facilities) in an efficient manner and to serve internal/external clients in the most suitable way.
MAIN ACTIVITIES:
• Negotiates, implements, manages and follows up important UEFA event, according to UEFA guidelines and ensuring a positive image of UEFA
• Coordinates accommodation reservations, meeting facilities, technical equipment, appropriate catering arrangements and transport
• Manages all related administration tasks linked to UEFA events (incl. invoices, statistics etc.)
• Ensures the best contractual conditions possible through professional negotiations (hotels and other suppliers)
• Ensures coordination and smooth communication between different UEFA divisions/units and external partners/suppliers
• Carries specific projects related to travel and conferences through to a successful conclusion
• Listens to and anticipates clients’ needs, seeks relevant information, encourages innovation or research to enable the development or improvement of the unit’s performance and service level
MAIN RESPONSIBILITIES:
• Acts as event manager and main UEFA internal contact (or deputy) at large UEFA events (finals, UEFA Congress) for all hotel-related matters
• Ensures delivery of high quality service according to UEFA's standards and client expectations
• Controls costs related to meetings and events
• Ensures that UEFA policies are implemented within his/her area of influence
• Draws up and maintains internal procedures up to date
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EDUCATION:
• Hotel school or equivalent
• Commercial school or equivalent
WORK EXPERIENCE:
• Hotel / event management / airline organisation / procurement / sales environment
• Proven negotiation experience in travel industry
• Experience of working abroad / multicultural understanding
BUSINESS KNOW-HOW & IT-SKILLS:
• IT literate (MS Office and other IT systems). Knowledge of hotel management systems an asset (i.e. Opera, Fidelio etc.)
• Full understanding of events/travel industry. Excellent knowledge of EU hotel market an asset
• Negotiation skills
• Organizational skills
• At ease with figures
PERSONAL QUALITIES
• Highly service-minded
• Proven ability to work in a team (internal or cross-unit)
• Able to communicate easily with different cultures and different client expectations
• Able to manage conflicting situations
• Able to handle stress
• Motivated; able to increase team motivation
• Able to take initiatives and decisions
LANGUAGE SKILLS:
• English - fluent (oral and written)
• French - fluent (oral and written)
• German - good knowledge an advantage
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| How to apply for this job |
| Click here to apply |
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