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| Brief Description |
| Sporting event manager |
| Profile |
39 York St.
Westmount, QC
H3Z 1N7
(514) 229-2221
maryannsmith23@gmail.com
SUMMARY OF STRENGTHS
Outstanding ability to build and maintain professional relationships with co-workers, management, volunteers, and community members
Self-motivated team player with strong experience in intra and inter-organizational teams
Excellent leadership, coordination, and organization skills
Strong ability to prioritize tasks and take appropriate and effective action to achieve goals
Great breadth of knowledge of the Canadian sport system
Experience with international sporting events
EDUCATION
Graduate Diploma in Sport Administration (deferred)
Concordia University, Montreal, QC
In-depth analysis of the organizational structure and procedures of not-for-profit agencies in the sporting industry
Masters-level study in management information systems and sport marketing
Honors Degree in Sport Management
Brock University, St. Catharines, ON
Advanced study in sport project planning and development, sport finance and economics
Advanced study in organizational behavior, sport marketing, and human resource management in relation to the sport industry
DEC in Community Recreation Leadership Training
Dawson College, Montreal, QC
Specialization in group leadership, techniques of communication, publicity, promotions and marketing and legal liability
Extensive community involvement at various locations such as YMCA, Royal Victoria Hospital and Lower Canada College
Recipient of Josie Gotfrit Memorial Scholarship for community recreation leadership
WORK EXPERIENCE
Accreditation Assistant Manager 2007
FIFA U-17 World Cup Korea 2007
Seoul, Korea
Support technical operations of all 9 accreditation centers
Escalate and manage technical issues related to the accreditation software
Assist in the management of application, hosting and ISP providers
Liaison between the local accreditation country manager and FIFA
Coordinate and chair the daily meetings with the local accreditation country manager
Report directly to the FIFA accreditation manager
Accreditation Country Manager 2007
FIFA U-20 World Cup Canada 2007
Ottawa, ON
Provide the lead role in the planning, designing and implementation of the accreditation process for the Local Organising Committee
Manage the 7 accreditation center managers across Canada
Responsible for the installation and de-installation of accreditation centres; including determine timelines for installation and completion dates
Design Application Forms for accreditation registration
Support the production of approximately 10000 tournament accreditation badges
Liaise with various program areas within the organization to provide the volunteers and support staff with accreditation passes and supplementary passes/devices.
Made certain that all accredited individuals requiring access to the venue were able to collect accreditation passes in order to perform job function/task assigned
Manage the design access plan for stadiums to determine the accreditation zones within and around the stadium
Manage the design of floor plan design of centres for rollout work (part of this is technical, ie Internet and Power)
Provide planning and design work for signage around the stadium for accreditation centres
Plan and over see the purchase of accreditation centre consumables, stationary, food, laminator machines, pouches, lanyards
Create various documents surrounding the implementation of the accreditation system for security and accreditation centre managers
Liable for all accreditation related problems for FIFA
Athlete Services Coordinator 2006- 2007
2007 Canada Winter Games
Whitehorse, YT
Coordinate the care and comfort services for athletes, coaches, and team managers. These services include accommodation, Athletes Village entertainment, food services, essential village services, and arrival and departure support
Manage the installation and decommissioning of the Athletes Village accommodation and entertainment areas
Directly responsible for the athlete registration system for all 3600 athletes, coaches and managers; created user manual for both participants and administrative users; generated reports and statistical review of registration uptake
Responsible for athlete, coach and manager accreditation in collaboration with the Volunteer Division; was the main contact for lost/missing athlete, coach and manager accreditation; contribute to the accreditation matrix process
Manage all aspects of $500,000 budget including procurement of assets, tracking of expenditures, oversight of volunteer expenses and production of final reports
Harmonize relationships between two volunteer committees and other host society staff including full participation in the Venue Team model
Liaise and coordinate between the Host Society divisions to achieve a coherent planning and development process prior to the Games and to support operations and delivery of the plans during and post-Games
Coordinate the logistics of set-up and operations of two multi-unit athlete residences
Provide comprehensive support services to provincial and territorial mission staff pre, during and post-Games, including swift responses to all queries and requests for assistance
Negotiate $70,000 contract for privacy dividers for athlete residences
Responsible for divisional administrative duties such as developing meeting agendas, taking meeting minutes and distributing them in a timely manner
Mobile Energy Team Member 2004 - 2006
Red Bull Canada
Montréal, QC
Identified potential customers within a target demographic segment at a variety of locations, venues and special events
Assisted in the Red Bull special event operations
Communicated product benefits and qualities
Created a positive experience for new Red Bull customers
Developed a direct relationship between target consumers and the Red Bull brand
Event Staff/Facilitator 2004
Atmosp(here)
Montréal, QC
Planned, coordinated and executed corporate events for events management company
Facilitated group learning workshops for educational and corporate clientele
Active liaison between Atmosp(here), its clients, suppliers and partners
Responsible for the installation and decommissioning of the venues
Youth Coordinator 2002 - 2005
Norwegian Cruise Line
International
Planned and organized games and activities for children aged 2 to 17
Provided assistance with other Cruise Staff duties such as translation of documents; organized special events and theme nights.
Various Positions 1999 2003
YMCA
Montréal, QC and St. Catharines, ON
Responsible for various positions including after school and before school monitor, indoor soccer instructor, Friday Fun Zone coordinator and Youth Action Team Member.
Planned, coordinated and implemented of activities for youth aged 6 to 17.
Event Staff 1999 2003
Dawson College
Montréal, QC
Responsible for various game day operation roles including setting up prior to the game and decommissioning post game.
VOLUNTEER EXPERIENCE
Western Canadian Figure Skating Championships 2006
Athlete Registrar
Whitehorse, YT
Managed the athlete registration process for 50 participants in Canada Games test event and generated participant reports
Acted as liaison between provincial/territorial sport bodies and organizing committee
John Molson School of Business 2005
Diploma of Sport Administration Sport Business Conference Organizer
Montréal, QC
Planned, developed, and led the 2nd annual DSA Sport Business Conference
Responsible for advertising and media initiatives
Recruited, trained, and managed volunteers
Created more fluid and efficient operating procedures as the event treasurer and secretary
Concord Soccer Club 2004
Sponsorship and Marketing Coordinator
St. Catharines, ON
Created and developed new sponsorship approaches
Initiated new marketing strategies
Worked with board of directors to develop communication plans for program initiatives that generated new revenue streams
OTHER SKILLS AND ACHEIVEMENTS
Strong computer skills (Microsoft Word, Excel, PowerPoint, Outlook, Access; internet)
Knowledgeable on accreditation equipment (web camera, printer, laminator)
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